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Assessment Process

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Our Process

How Certification Works

ICT follows a systematic auditing and certification approach designed to evaluate compliance, verify effectiveness and maintain confidence in your management system over time. Certification runs as a continuous cycle across four phases.

Phase 1
Audit

We review your management system documentation and assess your site and readiness for the certification audit. We document our findings, including any areas that could become non-conformances if not addressed, and discuss the timing of Phase 2 with you.

Phase 2
Certification Audit

Carried out on-site, this phase evaluates how effectively your system meets the requirements of the relevant standard. We look for objective evidence — records and documents — and an independent evaluation of the findings informs the certification decision. On a successful outcome, we issue your certificate and a schedule defining the activities and locations certified.

Phase 3
Surveillance Audits

Conducted on-site at least once a year (and within 12 months of the Phase 2 audit), surveillance audits confirm that your certified system continues to meet requirements between recertifications.

Phase 4
Recertification Audits

Every three years, a full on-site reassessment confirms that your system remains effective and continues to help you meet your objectives, renewing your certification to the relevant standard.

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